11/12/2023 0 Comments Smilebox complaints![]() ![]() Pictures and videos can be used which is cool Also you can add your own music. They really love the Smilebox photo shows. It is the only element of the service that is short of stellar. Customer Complaints 176 complaints closed in last 3 years 9 complaints closed in last 12 months All complaints are handled by the BBB where the company is Headquartered or a central. Since I tried the non-print form of this program, I really needed to buy the yearly software. Forgive me for not acknowledging your humanity! I would still encourage them, though, to consider a live-chat or phone option for customer service. I misunderstood the reference to them being the “Smilebox WEB” and “The Voice of Customer Service” and presumed they were a bot. ![]() *Amendment* After clarification-and in case you’re the type of person who reads the review but not the response-my Smilebox customer service experience was a with a human after all. On the other hand, you PROBABLY won’t need customer service. ![]() The lack of any sort of real-time or near real-time communication with a real person (or a competent bot) is a bit outdated. Got to work with some amazing people and had an unreasonable amount of fun doing so. Engineers are treated very well, and its a great working environment. However, scrapbooking is just one of this program’s many modules there are options to create other projects like collages and slideshows as well. The complaint has been investigated and resolved to the customer’s satisfaction. Lots of Agile methodologies in use, and pairing is a great way to get mentored and lean mentoring skills. All in all, Smilebox is a convenient and easy-to-use tool that will have you churning out gorgeous scrapbooks in no time. SmileBox - Still charged even after cancelling. Their customer service, though, is very slow and difficult to interact with. SmileBox - They absolutely would not cancel my membership until after a year and would not refund the membership. The personalized e-card-especially with the music component-can really deliver an touching and emotional moment. One great service with one flaw to consider ![]()
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